Call Center Services
Welcome! Hola!
No matter what kind of business you run, managing the inbound and outbound calls is a labor-intensive and time-consuming process. Let us do it for you!!
About Us
Why us?
More than 20 years of Call Center Services Experience
We provide the full solution cycle: user requirements + solution design + equipment + software
Our knowledge and expertise will help assess indicators thereby improving the quality of customer service
Outbound Call Center Services
Sales
Telephone surveys
Telemarketing
Collection services
Lead generation
Cold calling
Inbound Call Center Services
Customer support
Tech support
Message taking
Call-forwarding
Order management
Complaint hotline
Help-desk
Customer retention
Appointment scheduling
our technology
IVR
We design the Interactive Voice Response system based on your needs
We use professional voices
We can Integrate it with information systems and external telephone platforms
Complete and customizable reports
ACD
We design the Automatic Call Distributor tailored to your needs
Multiple lines of calls with unlimited agents
Multiple strategies of call distribution
ACD groups support, with Real-time supervision, monitoring and reports at any time
CALL RECORDING
Digital recording of inbound and outbound calls
Recording of call associated with user data
Easy to use dashboard with web access
Proprietary software: voicemax
customizable ivr
automatic call distributor
unlimited remote agents
outbound and inbound calls
call recording
call monitoring
voicemail system
real-time supervision
why our software makes us different...
