No matter what kind of business you run, managing the inbound and outbound calls is a labor-intensive and time-consuming process. Let us do it for you!!
More than 20 years of Call Center Services Experience
We provide the full solution cycle: user requirements + solution design + equipment + software
Our knowledge and expertise will help assess indicators thereby improving the quality of customer service
Sales
Telephone surveys
Telemarketing
Collection services
Lead generation
Cold calling
Customer support
Tech support
Message taking
Call-forwarding
Order management
Complaint hotline
Help-desk
Customer retention
Appointment scheduling
We design the Interactive Voice Response system based on your needs
We use professional voices
We can Integrate it with information systems and external telephone platforms
Complete and customizable reports
We design the Automatic Call Distributor tailored to your needs
Multiple lines of calls with unlimited agents
Multiple strategies of call distribution
ACD groups support, with Real-time supervision, monitoring and reports at any time
Digital recording of inbound and outbound calls
Recording of call associated with user data
Easy to use dashboard with web access
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