Artico Systems

Artico SystemsArtico SystemsArtico Systems

Artico Systems

Artico SystemsArtico SystemsArtico Systems
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    • Home
    • IT Services
    • Call Center Services
    • BPO SERVICES
    • Wireless Technology
    • AI solution
    • Company
    • Contact Us
  • Home
  • IT Services
  • Call Center Services
  • BPO SERVICES
  • Wireless Technology
  • AI solution
  • Company
  • Contact Us
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Call Center Services

Welcome! Hola!

No matter what kind of business you run,  managing the inbound and outbound calls is a labor-intensive and time-consuming process. Let us do it for you!!

Find out more

About Us

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Why us?

More than 20 years of Call Center Services Experience


We provide the full solution cycle: user requirements + solution design + equipment + software


Our knowledge and expertise will help assess indicators thereby improving the quality of customer service

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Outbound Call Center Services

 Sales

Telephone surveys

Telemarketing

Collection services

 Lead generation 

Cold calling

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Inbound Call Center Services

Customer support

Tech support

 Message taking 

Call-forwarding

Order management

Complaint hotline

Help-desk

Customer retention

Appointment scheduling

our technology

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IVR

We design the Interactive Voice Response system based on your needs

We use professional voices

We can Integrate it with information systems and external telephone platforms

Complete and customizable reports

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ACD

We design the Automatic Call Distributor tailored to your needs

Multiple lines of calls with unlimited agents

Multiple strategies of call distribution

ACD groups support, with Real-time supervision, monitoring and reports at any time

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CALL RECORDING

Digital recording of inbound and outbound calls

Recording of call associated with user data

Easy to use dashboard with web access

Proprietary software: voicemax

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customizable ivr

automatic call distributor

unlimited remote agents

outbound and inbound calls

call recording

call monitoring

voicemail system

real-time supervision

why our software makes us different...

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Scalable according to the user’s needs

Supports high volume of calls

Supports unlimited remote agents

Web based management console

Easy to use

Customizable reporting system

Contact Us

Artico Systems

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  • IT Services
  • Call Center Services
  • BPO SERVICES
  • Company